Frederick J. Hanna & Associates, P.C. Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Frederick J. Hanna & Associates, P.C. Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Georgia

I had - ( - ) Collections that were placed with Fredrick J Hanna and Associates in -. - - $500.00 credit limit ( now show that I owe over $1500.00 ). How can the payoff be more than the credit limit on the card when there was a $300.00 credit balance left on the card. I called Frederick J Hanna 's office to settle the acct. for the original credit card balance and was told by a - - representative that they would not except the payment2. - Credit card $1500.00 credit limit ( same thing happened as with the - -. There was an - representative at Frederick J Hanna that said they would not except the $800.00 that I offered. After making several attempts to pay the collections I then pull my credit report to find that - was sold to another collection agency named - - and they are now and has been reporting me late every month since - Who are these people and how is it that the account was sold while being handled by an attorney? This now appears - on my credit report, which is affecting my overall score. I am really at a lose and do n't know what I should do from here.

Frederick J. Hanna & Associates, P.C. customer in Georgia
Sep 17, 2015

* Source: CFPB Complaint Database

Frederick J. Hanna & Associates, P.C. response to complaint:
Closed with explanation

Consumer disputes how Frederick J. Hanna & Associates, P.C. handled their complaint

Created with Highcharts 4.2.3Frederick J. Hanna & Associates, P.C.Complaint HistoryComplaints8/20132/20143/20146/20147/20148/20149/201410/20144/20155/20158/20159/201511/20151/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Frederick J. Hanna & Associates, P.C.False statements or representation77.8%11.1%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Frederick J. Hanna & Associates, P.C.

(770) 988-9055
2253 Northwest Pkwy SE 
Marietta GA 30067

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