JPMorgan Chase Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

JPMorgan Chase Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Illinois

We have a credit card through chase that closed in -/-/2012 in the amount of $6,296.45.The account was sold to -, and they have since been charging interest on the account as if it is still open, but we have documentation from Chase that this account was closed. Since purchasing this account from Chase - has added more than $1000.00 extra dollars to what we owe. We would like to settle this account for either the original amount or less than the original amount without this extra $1000.00 that we do not owe. I have spoken to Chase and this account was sold in -/-/2012 and - purchased it in -/-/2012 and has been charging money to the account ever since. We have made several attempts to find out why this company is still charging amounts on this card after it was closed and they refuse to tell us why. They also refused to send any validation on this card of when they purchased it and what the original amount it closed for, so we had to go to Chase to have them give us all the information. Why are they charging more money when the account has been closed since -/-/2012? Documentation from Chase will be provided along with my credit record showing that - is charging on this account still.

JPMorgan Chase customer in Illinois
Sep 17, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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