The TRAF Group Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

The TRAF Group Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine New York

Copied and past emails to Word document as per - -. I was unable to upload from email. I am filing this complaint against - andA-1 COLLECTIONS SVC - - - -, NJ - ( - ) -. This company has place a negative report on my credit report after I tried and sent letters stating that this account does not belong to me. I will attach emails of what had taken place. I explained to them even while I was in the hospital and as they kept calling my cell phone that I was not responsible for the debt and they need a better way to help the consumer on their website. I never signed or agreed to pay for an instrument after I did a - time credit card payment. I gave the billing and shipping address and other information went to the other party as agreed. I immediately explained that I made a - time payment. After the payment several emails came to me and I responded that it should go to the other party giving them his email address, phone number and mailing address and the party that is responsible did so as well. He also spoke to them and he said to this day, they never sent him a bill. They contact him - time and stated they will mail him a bill, that never happened. They continued to harass me in the hospital as well as while I was in recovery from surgery. My health aid would answer the phone and give them the other party name and number. I ask that they remove the negative credit collection from my report, and make their payment and contract methods better and not be so misleading.

The TRAF Group customer in New York
Sep 16, 2015

* Source: CFPB Complaint Database

The TRAF Group response to complaint:
Closed with explanation

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