Mortgage Communication tactics frequent or repeated calls
Advanced Collection Bureau, Inc. Debt collection department,
Mortgage Communication tactics Frequent or repeated calls North Carolina
My roommate and I were evicted from - - - in -, NC back in 2013. We only owed one months rent which was just about $900.00 but once turned over to Advanced Collection Bureau they tacked on extra fees totalling $2700.00. They have called me repeatedly and asked me personal questions about my income taxes and recommended that I send my entire check to them. I was told that I will never be able to get an apartment in my name again. When I asked to speak with a supervisor I was told I did not need - and I just needed to pay the debt. Representative was very rude. The apartment complex is no longer in existence they are under new management and I contacted that particular office and was told that they do not have any record on file of my roommate and I owing any money to them. So if Advanced Collection Bureau is no longer collecting the debt on behalf of - - then they are pocketing the money themselves! We did not get our $500.00 deposit back and it should have been applied to the balance left after we moved so I do not understand why the amount in collections is so high. I will take this to court I will not pay for something I do not understand.
Advanced Collection Bureau, Inc. customer in North Carolina
Sep 15, 2015
* Source: CFPB Complaint Database
Advanced Collection Bureau, Inc. response to complaint:
Closed with explanation
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