U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Louisiana

Dear SirsUS Bankloan number- - -I am writing to you because I have some concerns with this MISTAKE '' by US BANK .. '' DISTRESS OR FRUSTRATIONS '' Yes we did a short sale, due to my a unforeseen Illness in myself and I could not work in -/-/-, We did not buy nothing for over three years, just made sure we repair our credit. because of US Bank mistake we have higher Auto insurance, we could not even get renter insurance, because of itwe are now paying higher interest rates on our vehiclesIn -/-/- we started the process of buying a house After 5 years of waitingwe paid for escrow ( non refundable ) - we paid for a home inspection ( - ), we paid for appraisal ( - ) to be done and a HUD inspector ( - ) because we were trying to get a foreclosed house and get a - loan. title work. because on - - - report it only states


per my Loan officer next time we should not have a problems, just your Autos on our credit with over 19 % interest rates because of our creditso I waiting - months this time, the same house came back on the market, we put in a offer and put in our money to escrow this time - non refundable and another appraisal - because the other - had expired, I new I was going to get the house, I was approved for a conventional loan, But I had some Disputes on my credit report I had to undo those and my loan office said had to run - again and it came back approve with caution '', because of a pre-foreclosed on credit.. now I called the US Bank, I called I pleaded I explained I had my paper work I talked to over - people in customer service .on a conference call with the - - - - and US Bank , still not fixed talked to loss mitigation, faxed at least - faxes showing cash sale deed and my husbands credit report ..they told me they could not do nothing they only kept there records for - years that no body could help .. Why writing to you I need to be compensated for all the money I have had to pay out for US Bank mistakes, But the moment I reported to the -, Now - US Bank have Customer Advocacy Specialist all the sudden why did they not tell me that from the beginning I lost a lot of money and time because of US bank mistake the customer service they were rude, and would not let me to talk to a manager, telling me do this! do that! that it could not be done unless I disputed it, because of this I lost the house again and I am very upset about this .. - - - -