U.S. Bancorp Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

Other mortgage Loan modification,collection,foreclosure Louisiana

- usbank did not pay all my insurance and I lost my 1 % deductible which I was grandfathered in in Louisiana. Cost me $ for their neglect. I then had to entered into loan modification. - they required $3200.00 by -/-/- which I paid and my note would be @ $500.00 a month with @ 2 % interest. Nothing till I filed a complaint w cfpb. Then within two weeks I was offered another loan modification -, I paid my - note and I tried to pay - note which they refused because they sold my property. They recended the sale and said I did not comply and said I failed and wanted the rest the next day. I am in the - trial and paying - payment. I have found out that I no longer have escrow because of sale and my taxes were not paid and have not had insurance now again because of their errors I am again being threatened by them again enormous fees because of their errors. I do n't trust them. I have been threatened eviction when they sold my house. I have been cooperating and they continuously drop the ball. I have applied for loan modification for over five years and they have had me apply again an again and go through money - times now.

U.S. Bancorp customer in Louisiana
Sep 13, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/20161/20173/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpLoan modification,collection,foreclosure0.2%79.7%1.8%11.8%1.0%5.2%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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