TD Bank Credit Card Complaint

Other

TD Bank Credit card department,

Texas

I looked at my credit report in -. I had a Target charge off for $860.00. - also had an account for this listed on my credit report. I had a Target card several years ago but it was a very small limit and nowhere near -. I call Target at - and told the rep what was going on and they told me to contact -. I then contacted -. They had no information on the account and could n't tell me anything about it. From this they removed their entry on my credit report. Since I could n't get any information from - I called Target back at the same number. When I would call the rep would tell me they needed to transfer me to another department. They would transfer me to a line that nobody would ever answer. This was done 5 times and each time I stayed on hold over - minutes and each time I called back I was told I was being transferred to another line and would n't have to wait. Finally I called and a lady gave me a different number to call. It was -. I then called this number


- did n't have any information either and removed their entry from my report because of it. After over - calls to Target I was told me to mail them a letter. I forgot to mention this but I had previously disputed this account -. All - said that Target confirmed the debt. I then mailed a letter to Target on - - that they received on - -. This letter informed them of everything that had happened and asked them to investigate the amount owed and it 's validity. I have yet to receive anything from Target. Per the FCRA - Target had 30 days to investigate and respond to this but they have not. I 've given them over - days between phone calls and certified mail. I would like this account removed from my credit reports or I will file suit.

TD Bank customer in Texas
Sep 11, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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