Wells Fargo Credit Card Complaint

Unsolicited issuance of credit card

Wells Fargo Credit card department,

Unsolicited issuance of credit card Missouri

I applied for a Dillard 's charge card as I would like to participate in their rewards program. Instead of a charge card, I was issued a Dillard 's American Express card. I contacted Dillard 's and - - requesting a downgrade to a regular Dillard 's charge card and was told I was ineligible for a downgrade because my credit is too good and that only people with bad credit are eligible for a Dillard 's only '' charge card. I do not want another credit card because of the greater liability if lost stolen and the fact that I plan to let other persons use the card for Dillard 's purchases. I believe it is an unfair practice to issue Dillard 's charge cards only to persons with bad credit and to refuse to issue a charge card to persons with good credit. Desired resolution : Issue me a Dillard 's only charge card. The - - card that I was issued is -. I have not activated it ; nor do I intend to do so.

Wells Fargo customer in Missouri
Sep 11, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints12/20111/20123/20124/20125/20126/20127/20128/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20155/20156/20158/20159/201512/20151/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoUnsolicited issuance of credit card4.8%74.7%2.4%12.0%6.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

Loading similar complaints