PayPal Other financial service department,
Foreign currency exchange Excessive fees Maryland
I made a purchase on my - credit card of $2700.00 - dollars. At the time this would exchange at $2000.00. Going through PayPal I was charged 2-1/2 percent ( $53.00 ) - - $2100.00 - -which is almost - times the bank card rate.When I complained to PayPal they said that I had agreed to this in some general consumer contract and that I could not choose to have the - dollars be charged directly to my card. There was no mention of this excessive charge in the Pay Pal transaction. The Information is well-buried in the consumer agreement so I could not avoid the charge. I feel that this is an abusive and deceptive practice
PayPal customer in Maryland
Sep 09, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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