Arnold Scott Harris, P.C. Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Arnold Scott Harris, P.C. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Illinois

Arnold Scott Harris, P.C., Located at - - - -, - -, -, IL -, Phone - ; has entered into a payment arrangement with me to settle and pay outstanding parking and traffic violations with the City -. Upon the original telephone conversation a few months ago, the representative at Arnold Scott has informed me that they will stop the suspension of my drivers license if I paid 25 % of the debt, plus the court cost and fines, which the representative told me the amount needed to halt the suspension was just over $900.00. I paid with my credit card to stop the suspension, ( per - - - under the agreement that the collection agency would send me the agreement in writing and an itemized breakdown of the debt they said I owed. After taking the $900.00 plus dollars from my credit card and auto debiting my checking account for $130.00 plus last month, I called today and a representative by the name - - said her office will not furnish me proof of the debt or proof of the telephone agreement established with her colleague at Arnold Scott Harris. - - also stated there are additional


Which is omitted as a requirement under the information displayed on the City - Website, which outlines what types of payment plans the City accepts. no where on the website does it mention an additional 22 % fee to enter into the payment plan - - ). Consumer are either forced to accept these verbal changes or Arnold Scott Harris threatens them with drivers license suspension. The City - is fully aware of this practice and condones it even though the 22 % add-on is not listed on the city 's website. In essence, we are paying fines, court cost ( for no court appearances or filings by the city or the collection agency -, penalties, and the collection fees ; and the city will not administer their own payment plan, so we are forced to deal with the collection agency. The collections agency and the city refuses to furnish clear and concise disclosure of the debt as pursuant to the Fair Debt Collection Act. Arnold Scott Harris states they will continue to debit my checking account, but will not provide me with proof of debt or receipts of payments. They also keep adding more newly found debt ; ie.. court cost and fees, after we reached a verbal telephone agreement that was suppose to followup with a written agreement per - -, and which covered all the debt owed to the City -. The City - refuses to help consumers and transfer the calls to Arnold Scott Harris, whom uses coercion tactics and threats to suspend the consumer 's drivers license if he/she do not comply and set up a payment plan intermediately. Arnold Scott Harris continues to take the consumers money and will not provide proof of the debt, fines, court cost, penalties, etc. I have requested the aforementioned documentation on - occasions, and still have not received it. if I cancel the payment arrangement, they state that my drivers license will be suspended. The relationship with Arnold Scott Harris and the City - should be investigated, as well as the unfair credit collection practice and tactics Arnold Scott Harris and its employees are utilizing.

Arnold Scott Harris, P.C. customer in Illinois
Sep 08, 2015

* Source: CFPB Complaint Database

Arnold Scott Harris, P.C. response to complaint:
Closed with explanation

Consumer disputes how Arnold Scott Harris, P.C. handled their complaint

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