AmeriCollect Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

AmeriCollect Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Wisconsin

I called Americollect in - and asked how much I owed to pay off accounts in full. They offered me a settlement amount of $790.00. The original balance was $990.00 - but the they have consistently quoted me different balance amounts each time I called -. The - - - - sent a check in for the amount of the settlement of $790.00 on - -, 2015. That check was cashed by Americollect on - - or -. I requested a receipt be mailed to me to show I had paid all debts. I was told I would receive it within 3 weeks and I did n't receive anything. Then I called on - - and spoke to -, and - on - -. On the - - confirmed that they payoff was received and I would receive a payoff letter in a week. I did not receive that. When I called back today, -, I was told by - that I still owed $900.00 and they have no record of the settlement deal.

AmeriCollect customer in Wisconsin
Sep 08, 2015

* Source: CFPB Complaint Database

AmeriCollect response to complaint:
Closed with explanation

Consumer disputes how AmeriCollect handled their complaint

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