Medical Disclosure verification of debt not given enough info to verify debt
Nevada Credico, Inc. Debt collection department,
Medical Disclosure verification of debt Not given enough info to verify debt Nevada
A debt collecter from Quantum Collections called me on Wednesday - -, 2015 at -. The represtative did not fully verify that she was speaking to the right person before she disclosed information about the debt. She only verified me by first name then she identified herself, the company who they were representing and the amount of the debt. After she violated not only the FDCPA, but also HIPPA I told her what she did and asked to speak with A manager or the call center director she said - would not be available until after -. The representative said she would pass my information along and have someone call me. I immediately sent an email. I did not get a response back from the company until Tuesday - - at - after I sent another email the director of operations called me and said that he could not pull the recording and he had not spoken to the representative and what typ of resolve would I like.
Nevada Credico, Inc. customer in Nevada
Aug 26, 2015
* Source: CFPB Complaint Database
Nevada Credico, Inc. response to complaint:
Closed with explanation
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