Other (phone, health club, etc.) Communication tactics threatened to take legal action
Stellar Recovery Inc. Debt collection department,
Other (phone, health club, etc.) Communication tactics Threatened to take legal action Ohio
I was a - - customer for over - years and canceled my service in -. I returned all the time - - in -. We paid the last monthly bill and at the time of the return was told I had retuned everything. There was nothing to pay the day I returned the equipment. Today I received a call from Stellar Recovery , Inc. -, MT - which I was later told is a Division of - - -, and requested to pay a $22.00 Bill Plus a $9.00 Transaction Fee. I paid the bill and fee because they threatened to report this bill to the credit bureau. They also said they could send me a bill in - days but then I would be past 60 days ( for a bill that has n't been sent ) and I would have already been reported to the credit bureaus. Having never missed a payment in my entire life and having done business with - - since - of 1982, I was greatly upset. I never received a final bill in the mail and the person from the recover company could not or would not provide me an explanation of what this bill was for. So I 've paid a bill I 've never received and ca n't verify what I was billed for. The recover company left a message on my phone with an automated message not referencing that this was in regard to the final - - -. - - has not returned my call this morning to explain to me what I was billed for.
Stellar Recovery Inc. customer in Ohio
Aug 19, 2015
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
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