Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine
Stellar Recovery Inc. Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Washington
I had accounts with -, - - - and - - - who all were hacked and had information stolen. - - - gave me an Identify Theft Protection subscription from -. I was notified by them that negative information was put on my records with the credit agencies. I checked it out and found that a collection company name Stellar Recovery had put on my records with the credit reporting companies that I was in collections. This was the first that I knew about this. I called Stellar Recovery and according to them, - on - of 2015 assigned them an account to collect in my name. Stellar Recovery told me that the - Account number was - and they told me that this account was for - - - in -. I told Stellar Recovery that I am - years old, never been in - and lived my whole life in Washington State. I further told them that I am, I am a - when this took place. I shared that I have - when this happened and not in -. They told me that they would close out the account but that I had to contact -.
needed to fill out an Identify Theft Victim 's Complaint and Affidavit form ( from the FTC ) and then fax it ( along with any proof ) to them at -. I tried to fax the Identify Theft Victim 's Complaint and Affidavit along with proof to them - times ( - different days ) and the fax number did not work. I called and asked - to tell me the correct number and they could only give me the fax number that does not work. As a result I mailed them everything and I still have not heard from them and my credit is being hurt because of them. The proof I sent was a notarized letter from my - in Washington State and notorized records showing that I was at - in -, - and - of 2015 and not in -. If you contact me and give me a fax number I will fax you the proof I mailed to - which was a notarized letter from my - Washington State and notorized records showing that I was at - in -, - and - of 2015 and not in -. My cell phone number is -. Please help me. Thank you and have a great day.
Stellar Recovery Inc. customer in Washington
Aug 17, 2015
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
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