Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Making/receiving payments, sending money Florida

I had a write off at Regions Bank and they told me that I owed $400.00 on account # - and $84.00 on account # -. I over paid $ - hoping they would force open the accounts but now the claim I still owe $ - because the amount originally given me was in error that I owed more. They never would send me a balance payoff as I so requested at the beginning of the payment off plan