Linebarger Goggan Blair & Sampson, LLP Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation indicated committed crime not paying

Linebarger Goggan Blair & Sampson, LLP Debt collection department,

Other (phone, health club, etc.) False statements or representation Indicated committed crime not paying Texas

I have a $9.00 toll charge with the -. They have a contract with Linebarger Goggan Blair to collect debts. I live in the - area, and my bank card on file had expired so when the money in my account was used, it kicked back the charge. I received an invoice for the tolls + administrative costs from -. I contacted them to correct the issue. I was told to contact my local toll authority ( - ) and have them send over verification of a good standing account. I did that. During their exchange of information which I have no control over, - sent my account to collections, subsequently adding approximately $120.00 on top of the $30.00 administrative fees ( which - agreed to remove ). My final bill is $150.00. I was instructed to contact Linebarger for any removal of their fees, which they told me they would not do under any circumstance, and the collection representative - '', informed me that I had committed a Class C Misdemeanor and had broken the law. All the toll authority had to do is run the charge again, but they send their accounts to collections because someone is getting their pockets lined at the consumers expense. It is unethical. I did not attempt to break any law and - has since received money on behalf of my toll usage, but has maintained that they will not take my toll payment for this one day.

Linebarger Goggan Blair & Sampson, LLP customer in Texas
Aug 13, 2015

* Source: CFPB Complaint Database

Linebarger Goggan Blair & Sampson, LLP response to complaint:
Closed with explanation

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