Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
The CMI Group, Inc. Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California
-/-/- I submitted a letter to - - to cancel my alarm service. Shortly thereafter my account with - was turned over to Credit management , LP for collection. -/-/- I submitted a letter to Credit Management , LP disputing the collections due to the fact that - did not disclose that the contract was automatically extended when I moved the service from one residence to another residence. I received a statement - dated -/-/- which reflected my account was at a zero balance. I recently discovered that Credit Management , LP collections had not been removed from my credit report. -/-/- I sent another letter with supporting documentation requesting that the collection status be removed from my credit report. -/-/- I received a call from - a representative - who confirmed that I did not owe $310.00 that 's in collections. -/-/- I spoke with - - at Credit Management and explained that I had confirmation in writing that the collections was not owed. - insisted that the amount was still owing. I requested that the collection be removed from my credit report, and she stated that they could not remove it and that I would have to go
owe the $310.00 that is in collections. He also states that - has not done business with Credit Management in years. - requested that I send him a copy of my credit report so he can confirm the collections is on behalf of -. I pulled a credit report from - - and faxed to him with a letter dated -/-/- and a copy of the credit report that reflected the collections. The credit report page I sent was page 11 out of 13 pages. Credit Management is clearly listed on the report and remarks noted on the credit report states that dispute is resolved, customer disagrees. When I last spoke with - in -, he had contacted me via phone and requested that I send him the complete credit report. I refused to do so, because I felt the information that I had sent him previously was sufficient enough. Besides, my credit report I feel is sensitive information. At this time, I have been getting the run around from both - and Credit Management, in regards to this matter.
The CMI Group, Inc. customer in California
Aug 09, 2015
* Source: CFPB Complaint Database
The CMI Group, Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.thecmigroup.com/ |
Phone | 800-377-7713 |
[email protected] | |
Address | 4200 International Parkway Carrollton TX 75007 |
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