Citibank Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid Texas
On - -, 2014 I received a letter stating to settle my account with Citibank so I contacted them on - -, 2014 to settle my account for the amount in the settlement. The agent I talked with talked in circles and offered me a deal to pay $88.00 short and she would lower my payment. I wanted to just get from under this debt, since my alimony money was n't being paid to help me out financially. They took the $4000.00 leaving me to be responsible for the rest of the debt. I contacted Citibank on - -, 2014 and explained what happened to see if I could pay the additional $88.00 to clear this debt and they said no because I declined to settle the debt. I contacted Citibank again on - -, 2014 and talked to the risk department and was told again they could not honor this settlement and now I 'm being sent letters stating I owe over $5000.00 again!
Citibank customer in Texas
Aug 06, 2015
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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