Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
I.Q. Data International, Inc. Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Indiana
In - and -/-/- I was in contact with IQ Data International. My main point of contact was - -. We entered into agreement to pay $2100.00 in order to remove my name from a debt and all liability associated with it. It was understood that upon receipt of payment, they would report the settlement of the debt on my part to the major credit bureaus. I rendered payment -/-/- and have in my possession a receipt dated for -/-/- indicating receipt of said payment and the agreement to follow as indicated above. In an attempt to acquire shelter this month, -/-/-, it has been discovered that they are continuing to report derogatory information to the credit bureaus in the amount estimated around $4000.00. We have left multiple voicemails for the company and they are not answering the phone or responding to the voicemail messages. This has destroyed my credit. It is the policy of my apartment establishment that any applicant who was denied based on rental history debts, should they be overturned by upper management, they are required to render a security deposit of $400.00 instead of the guaranteed security deposit of $100.00 for those who would be approved
just attempted to make contact with IQ Data International again this afternoon. I was able to speak with an agent named - who claimed that they are not reporting derogatory information to the credit bureaus. When I was in disagreement with her statement and indicated that the credit bureau was informing me otherwise, she transferred me to her manager, -. When - answered the phone, asking how he could help me, I had stated that they ( IQ Data International - were indicating that they were not reporting a balance owed to the credit bureau. He interrupted me before I could finish the next sentence to tell me that this is incorrect, that they are not reporting derogatory information to the credit bureaus. Yes, you read that correctly. He disagreed with my statement by stating exactly what I said in a different combination of words. I immediately requested that he please listen to what I am saying because it was clear he was n't listening to anything I just said. He began laughing. Although I was rather disconcerted, I attempted to move on by informing him what the credit bureau has claimed. He interrupted me and began speaking over me, despite my request to not interrupt me while I am speaking. I asked him again to not interrupt me and to listen to what I had to say and he responded maliciously and hung up. This is not acceptable professional behavior. It still stands that the credit bureaus are indicating that IQ Data International is reporting this derogatory information on my credit file. These are the facts. If IQ Data International is legitimately claiming they filed the appropriate paperwork to the credit bureaus, then they need to be contacting the bureaus and disputing this with them directly, as I can not be a middle person when the representatives of IQ Data International choose to disrespect me and disconnect the line intentionally.
I.Q. Data International, Inc. customer in Indiana
Jul 30, 2015
* Source: CFPB Complaint Database
I.Q. Data International, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.rentcollectglobal.com/ |
Phone | (888) 248-2509 |
[email protected] | |
Address | 1010 SE Everett Mall Way Ste 100 Everett WA 98208 |
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