Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount
Enhanced Recovery Company, LLC Debt collection department,
Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount North Carolina
I am currently attempting to purchase a home. Upon review of my credit report my loan officer contacted me informing me of a charge from - that had been sent to a collection agency ( enhanced recovery ). To the best of my knowledge I have never had a contract with -. I stopped by a local - store to see if i could get more information on the account. The manager of the store assisted me by entering my social and drivers license numbers. He informed me that there was an account that had been sent to collections with my social but the names did not match up, the name that he was showing was - -. Afterwards I contacted the collection agency ( enhanced recovery ). I told the representative the situation and he was asking was there anyone with the information needed to take out an account in my name. I responded yes and he said that he would start a fraud investigation. My loan officer contacted me on -/-/2015 and informed me that enhanced recovery had determined the account listed under my name was mine because the name and social on the account matched mine.
Enhanced Recovery Company, LLC customer in North Carolina
Jul 30, 2015
* Source: CFPB Complaint Database
Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ercbpo.com/ |
Phone | (800) 942-0015 |
[email protected] | |
Address | 8014 Bayberry Road Jacksonville FL 32256 |
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