Focus Holding Company Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Focus Holding Company Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Massachusetts

Several months ago, I discovered an open account in Collections on my - credit report. This was an account listed by Focus Receivables Management of -, GA, in the amount of $110.00. Upon contacting them, they had stated this account no longer resided with them, and I needed to contact the original debt requester, -, in order to settle it. After doing so and closing out any and all remaining Collections accounts with -, and additionally confirming that I owe no further debt to them with a representative of theirs over the phone today, I noticed that this is still listed on my credit report. I contacted Focus Receivables several months ago to question this, and they stated that it was simply an error and would fall off '' my report in 30-60 days. It has not, and upon contacting them again today, I was told the first time that the representative would need to request her manager send a Delete Request to the Credit Bureau, but that she was currently busy and to try back later ''. Upon calling them a second time today, I was subsequently told that everyone in that department was in a meeting, and to again try back later. Upon further research I discovered a litany of complaints, poor reviews and suggested illegal activity surrounding this company on multiple sites, and additionally discovered they are not accredited by the -. At this time I would like to file a complaint in order to have this erroneous information removed from my credit report, as I have done my due diligence in attempting to clear this up with Focus Receivables on my own.

Focus Holding Company customer in Massachusetts
Jul 23, 2015

* Source: CFPB Complaint Database

Focus Holding Company response to complaint:
Closed with explanation

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Contact Focus Holding Company

http://www.focusrm.com/
(678) 228-0000
[email protected]
1130 Northchase Pkwy SE Ste 150
Marietta GA 30067

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