Med-1 Solutions Complaint

Med-1 Solutions, LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Indiana

hospital charges were not submitted to the - - - - in a timely manner. The date of service in question is -/-/-. I have contacted the - Hospitals of - and Med1 Solutions several times regarding this matter and some how they still managed not to bill the insurance company in a timely manner. Upon reviewing my supporting documentation you will see that I attempted to provide my insurance information several times. The dates that insurance information was reported are listed below : I submitted my insurance information ( - ) - times since the date of service : -/-/- at the time of service- -, - via mail service ( please see letter ) -/-/- via fax ( please see documentation ) **-/-/- via telephone call at - ** ( I am using - of the other charges for the physician to prove that they were fully aware of my insurance information because the physician charge was paid. Please see the paid bill for $510.00 ) Please not this charge was for the same visit but billed separately.Additionally, I submitted a dispute letter on -/-/- of an itemized bill because Med One Solutions stated that they were collecting

- - that I am not responsible for the charges due the contractual agreement because they failed to submit the bill in a timely manner they would write-off the charges. I specifically spoke with - on -/-/- who stated if I were to submit copies of the insurance cards they would bill the insurance company and review the account to make sure the billing was correct. On -/-/-, I received a call from Med1Solutions and I spoke with - and -. At that time they stated they were billing me for several bills totaling to $3700.00 ; - of which was from my - year old son. The bills were from - - and - Hospitals of -. Therefore, I contacted - - and requested copies of the insurance cards. Upon receiving the copies of the insurance cards for - - I faxed them to Med1 Solutions along with copies of my - - - - - cards and a dispute letter because the bills were unclear. On -/-/-, I contacted Med 1 Solutions to confirm the status. They had removed the charges for - Hospitals date of service -/-/-. Therefore, the charges were somewhere around $450.00. However, I never received an itemized statement. Later, Med 1 Solutions attempting to collect on a debt around -/-/-. At the time I was aware that there were some very small bills totaling to around $400.00. When I asked the representative how much were the bills she said they were $3000.00. I said wait how can that be she said they received a bill from - Hospitals for $1700.00. I explained to her they should have billed the insurance company back in the fall of -/-/- and I had also submitted the insurance information -/-/-. So I was informed that they would bill the insurance company. I immediately contacted - - - - and spoke with -. At that time we placed a conference call to - Hospital and spoke with - who later connected us with -. At that time - ( - - ) advised - that the bill was not filed in a timely manner and unless they could provide proof that the bill was filed in a timely manner it would not be paid. - then connected us to - because - was suppose to be the guru of billing. - stated she would pull the claim back