Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

Have you had complaints submitted on Pacific Union Financial in - T-? I am a - representing - and - - on this FHA ShortSale that Pacific Union Financial had agreed to participate on a short sale 18 months ago. We had submitted - offers with the best - on - -, 2015 All Cash '' offer. FHA Mtg Letter - still required an appraisal by an FHA certified appraiser. They did order an FHA appraisal on this last offer. They kept changing Short sale negotiating specialist 's and losing documents. Two months ago - - supervisorrequest the borrowers financial statements to see if they qualified for a Loan Modificationwhich they offer - and - a $ - monthly payment reductions. Since the borrowers did not accept this loan modification, the lender is proceeding withtheir foreclosure. The borrowers speak limited -, so I had to assist them on all ofthis. Can you assist on this or will you pass this to HUD/FHA to follow up on this issue. I will be glad to provide all the documentation that I have if needed. I have attached copies of the last - emails form Pacific Union, I requested the namesand contact information of the supervisors, but never received them. Thank you for you help on this matter. Sincerely, - -

Pacific Union Financial, LLC customer in Washington
Jul 21, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

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