Alpha Recovery Corp Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Alpha Recovery Corp Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Georgia

An apartment complex turned a debt over to Alpha Recovery Corp. I paid Alpha Recovery Corp $1500.00 on - -, 2015 using a debit card. The transaction cleared my - - - Checking Account on - -, 2015. The amount did not chargeback ( overdraft ). Alpha Recovery Corp began contacting me on - -, 2015 saying my bank reversed the transaction. This is not true. I provided Alpha Recovery Corp with : ( 1 ) a statement saying I authorized the transaction, ( 2 ) my bank statement, and ( 3 ) a letter from my bank. In addition, my bank spoke with Alpha Recovery Corp & myself on conference call. My bank informed Alpha Recovery Corp that reversing a transaction ( that is not an overdraft ) is impossible and was not done. Lastly, representatives from Alpha Recovery Corp are harassing me both at home and at work despite a Cease & Desist letter mailed on - -, 2015. Specifically, a representative named - - has repeatedly called my employer 's corporate office and the CEO. On - -, 2015 a female representative lied and said I paid with a - - and the money has been placed into my account. I do not own a - -. No funds have been placed into my account. I have proof of:1. The original bill2. Payment receipt from Alpha Recovery Corp3. A letter from my bank confirming ( 1 ) both the funds cleared and ( 2 ) the transaction was not reversed4. -/-/- bank statement showing the payment to Alpha Recovery Corp5. -/-/- bank statement showing the transaction was not reversed

Alpha Recovery Corp customer in Georgia
Jul 17, 2015

* Source: CFPB Complaint Database

Alpha Recovery Corp response to complaint:
Closed with non-monetary relief

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