Resurgent Capital Services L.P. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Resurgent Capital Services L.P. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Florida

I am disputing a credit balance of $740.00 currently reflected on my credit reports. On - -, 2014, I spoke to -, Employee # - at - - Bank ( now sold to Collection Agency LVNV Funding ) and PAID my account IN FULL in the amount of $440.00 Confirmation # -. I even overpaid and received a refund check. Upon speaking to -, Employee # -, on behalf of - - Bank, the following terms were agreed upon : - - Bank would debit my account $440.00 on -/-/14. - - Bank would ZERO the balance on my account upon receipt of funds. - - Bank would provide me with a REFUND check which was received. - - Bank would notify all - credit bureaus that my balance is zero and the account is CLOSED. Again, my account was debited $440.00 on -/-/14 Confirmation # - and I received the refund check for the overpayment of $100.00. However, my account was NOT reported to the - major credit bureaus as CLOSED and with a ZERO balance. In fact, it was turned over to Collections LVNV Funding LLC in error.

Resurgent Capital Services L.P. customer in Florida
Jul 16, 2015

* Source: CFPB Complaint Database

Resurgent Capital Services L.P. response to complaint:
Closed with explanation

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Contact Resurgent Capital Services L.P.

http://www.resurgent.com/
888-665-0374
[email protected]
P.O. Box 10497
Greenville SC 29603

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