Financial Data Systems Debt Collection Complaint

Financial Data Systems Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid North Carolina

On - -, - cashed a check in settlement of money owned. We received a notice from a creditor, Financial Data Systems, -, that - passed our account to them for collection due to non-payment. Prior to this notice, we received no second or third notice of non-payment from -, and we had no reason to believe after the check was cashed that there was any potential issue with the account or - accounting. We contacted - - on - -, and they stated they would open an investigation and have a superior call us. We contacted Financial Data Systems, - to inform them of the error, and Financial Data Systems, - stated they would await notification from - - - On follow up on - -, no investigation had been started by - - - Re-requested both an investigation and a call back from the supervisor. We continue to be at risk of Financial Data Systems, - filing derogatory payment data to credit reporting agencies due to this error despite being pro-active and aggressive in seeking a resolution. All consumers working with - for medical billing should copy / scan all payments before mailing and keep a copy of the cancelled check ( front and back ) on record. At the time of this complaint, the issue remains unresolved.