FNIS (Fidelity National Information Services, Inc.) Bank Account Or Service Complaint

Checking account Using a debit or ATM card

FNIS (Fidelity National Information Services, Inc.) Bank account or service department,

Checking account Using a debit or ATM card Florida

I lost my bank account card one day, and did n't know I did for a few days. I then saw my account was going in to negatives that I did n't know about I then reported to the bank that I lost my card. And when that happened I asked that my account be closed. The issue is I tried to open another bank account recently and was told that there is some issues going on with my account with fraud that I had no part in. I believe someone found my card and hacked into it and used it for illegal purposes. Please help me.

FNIS (Fidelity National Information Services, Inc.) customer in Florida
Jul 17, 2015

* Source: CFPB Complaint Database

FNIS (Fidelity National Information Services, Inc.) response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FNIS (Fidelity National Information Services, Inc.)Complaint HistoryComplaints10/20145/20157/20151/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FNIS (Fidelity National Information Services, Inc.)Using a debit or ATM card100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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