MOHELA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

MOHELA Student loan department,

Non-federal student loan Dealing with my lender or servicer New York

-My college loans were transferred to Mohela three years ago. -I had a - and applied for - relief. -Through the - relief program ( - ) suspended any and all payments to be made to Mohela . -- advised they contacted Mohela of the suspension of payment. -Mohela kept trying to collect on the transferred student loan, to wit ; - dollars. -Mohela said - it were still collecting on the loan and were gon na ruin your credit. -They, Mohela reported a 90 late payment on my credit history-Now may credit history went from - to - because of this frivolous reporting by Mohela-Five days later the loan was paid in full by a credit card due to the continued harassment and threat to ruin more credit. -Mohela reported a loan 90 days late when - suspended payments due to -. - its bad enough experience a - now I have to struggle with a bad credit report and only late payment shown on my credit which has hurt my chances of obtaining viable loans and credit. -Please help with this complaint and please stop mohelas egregious behavior

MOHELA customer in New York
Jul 16, 2015

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Consumer disputes how MOHELA handled their complaint

Created with Highcharts 4.2.3MOHELAComplaint HistoryComplaints1/20144/20145/20148/201410/20141/20152/20153/20155/20156/20157/20159/201510/201512/20152/20164/20165/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MOHELADealing with my lender or servicer97.2%2.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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