HSBC Debt Collection Complaint

Auto Taking/threatening an illegal action threatened to sue on too old debt

HSBC Debt collection department,

Taking/threatening an illegal action Threatened to sue on too old debt Texas

I received a voicemail saying that they had received documents with a complaint attached, '' and left an account number and a phone number. The voicemail instructed me to call to find out the nature of the complaint. '' I called and was immediately confronted by a very rude man, he claimed that he was a process server ant that I was being sued in my county of residence. He had actual information about a real debt, my current address, and he read me my social security number. When he identified the debt, I immediately knew he was lying because the debt was from -/-/-. The statute of limitations had clearly expired. When I questioned him he immediately cursed at me and hung up the phone. I called the number back repeatedly, but I was hung up on multiple times when I inquired as to the name, address, and nature of the business. They told me that they were a firm, '' process servers, mediators, and arbitrators. Eventually, the number I had simple routed my phone to a full voice mail box. I was unable to obtain any information about the company. They claimed to be - - -, '' but a - search revealed no company doing business under that name. They called from a number in -, WA ( - ) -, and left the number ( - ) -. I recorded a number of conversations with them.

HSBC customer in Texas
Jul 15, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
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