Medical False statements or representation attempted to collect wrong amount
Computer Credit, Inc. Debt collection department,
Medical False statements or representation Attempted to collect wrong amount New York
I went to get a CT scan at the - - - Hospital. They called the insurance company to get pre approval. I asked the woman who called the insurance company and she said yes you are approved. I further asked her if I owed anything and she said no. When I called the collections dept at - the woman was belligerent and said well the woman never said you were covered 100 % - she quibbled over words but to me not owing anything and 100 % is a difference without distinction. The fact is that the lady who called the insurance company was an agent of the hospital. When I asked her professional opinion she gave me the wrong information. They are telling me I owe them - which is unfair b/c had I known that I would owe my own money toward the service I never would have had it done. I am deeply troubled by their comments/attitude/lack of knowledge. If someone deals with insurance companies and are asked if they are 'covered ' and if I would owe anything than their answer should be able to be relied upon.
Computer Credit, Inc. customer in New York
Jul 15, 2015
* Source: CFPB Complaint Database
Computer Credit, Inc. response to complaint:
Closed with explanation
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