Computer Credit, Inc. Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

Computer Credit, Inc. Debt collection department,

Medical False statements or representation Attempted to collect wrong amount New York

I went to get a CT scan at the - - - Hospital. They called the insurance company to get pre approval. I asked the woman who called the insurance company and she said yes you are approved. I further asked her if I owed anything and she said no. When I called the collections dept at - the woman was belligerent and said well the woman never said you were covered 100 % - she quibbled over words but to me not owing anything and 100 % is a difference without distinction. The fact is that the lady who called the insurance company was an agent of the hospital. When I asked her professional opinion she gave me the wrong information. They are telling me I owe them - which is unfair b/c had I known that I would owe my own money toward the service I never would have had it done. I am deeply troubled by their comments/attitude/lack of knowledge. If someone deals with insurance companies and are asked if they are 'covered ' and if I would owe anything than their answer should be able to be relied upon.

Computer Credit, Inc. customer in New York
Jul 15, 2015

* Source: CFPB Complaint Database

Computer Credit, Inc. response to complaint:
Closed with explanation

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