JPMorgan Chase Debt Collection Complaint

Credit card Taking/threatening an illegal action attempted to/collected exempt funds

JPMorgan Chase Debt collection department,

Credit card Taking/threatening an illegal action Attempted to/Collected exempt funds Texas

Original credit card account was opened in -. Last payment on the credit card was made in -. In -, I received notice that they were going to put my house on the sale list to pay off the debt. After working with an attorney we resolved the issue and they took it off the sale list. In -, I went to mediation and met with representative from the collection company and provided all information requested. Since that time we have heard nothing in regard to the debt. On - -, after logging into our online banking saw our - banking accounts were all negative -. We called - - - to resolve the issue and was notified that our accounts were put on hold because they were now to be garnished by the state of texas. No documentation was provided by the debt collector since -. They explained that they tried contacting us in - to an address that we had n't lived at for - years. No phone calls were made and no other certified mail had been sent. Address changes were made each time we moved. He explained that was n't his problem to keep current information, although he had my current phone number and mailing address on file. We are now without any money and - kids in our home. - and other money is all gone. There are no judgments or liens outstanding on us.

JPMorgan Chase customer in Texas
Jul 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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