Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft
Vengroff Williams, Inc Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Nevada
A truck was rented and stolen from - by an individual that used my credit card and impersonated me over the phone. There is an active arrest warrant for this person. - advised me to call my credit card company, - Bank, and dispute this transaction. - - investigated and credited the resulting charges back to me. I was verbally informed by - loss mitigation that I had no outstanding balance. This was in - of 2014. This year I have been contacted by a collection agency and was advised that - is trying to collect the fraudulent charges from me. I called - and they were no help and told me that the charges were my responsibility even though they were fraudulent. The total amount they are trying to collect is $1200.00.
Vengroff Williams, Inc customer in Nevada
Jul 14, 2015
* Source: CFPB Complaint Database
Vengroff Williams, Inc response to complaint:
Closed with explanation
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