Fifth Third Bank Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Fifth Third Bank Consumer loan department,

Vehicle loan Taking out the loan or lease Kentucky

On -/-/2014, a finance adviser at - - - confirmed an approved vehicle loan application with Fifth Third Bank in my name. That day at the dealership, I was given a Fifth Third Bank Note to sign and I was able to leave with vehicle. Waiting for Fifth Third monthly payment statements. I received a demanding letter for payment from a different bank -. I was suspicions that this was fraud and a scam, because listed on my vehicle title as a lien-holder was only Fifth Third Bank and the finance adviser at - - never mentioned -. I sent notices to both banks demanding for answers. For months, I was unsuccessful in finding clarification. Without a court order or notices my car was illegally repossessed by -. On -/-/2014, a letter sent by a Fifth Third Bank specialist, - - stated that my loan application was declined on -/-/2014, and the bank routed my declined application to Santander for approval. I did not authorize this transaction and I was denied the right to declined - 's loan offer. - have illegally repossessed vehicle before and there is a case against them that proves that. United States of America vs. - - -. Furthermore, the dealership never asked for the car back, because of a declined loan -/-/2014 and I never received any notices of explanation from Fifth Third Bank or the Dealership before or on - stating that my loan was declined. Both banks and the dealership have been deceptive with the loan transaction and Fifth Third Bank are still listed on my vehicle title. I also have letters from - contradicting Fifth Third claims.

Fifth Third Bank customer in Kentucky
Jul 10, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with explanation

Consumer disputes how Fifth Third Bank handled their complaint

Created with Highcharts 4.2.3Fifth Third BankComplaint HistoryComplaints5/20128/20129/201211/201212/20121/20133/20134/20135/20136/201311/201312/20132/20143/20146/20147/20149/201410/20142/20155/20156/20157/20158/201510/201511/201501234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Fifth Third BankTaking out the loan or lease86.7%6.7%3.3%3.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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