JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Massachusetts

I recently got a Chase preferred credit card and received a pamphlet with their ostensible benefits. - of these benefits was travel cancellation insurance. - of the excluded conditions was a pre-existing condition. '' When I called to find out how they defined that, they read me a definition over the phone. But when I asked that that be sent to me in writing they refused. This was the benefits administrator, who then advised me to call Chase directly. Chase also refused to send this information.