FirstMerit Bank Mortgage Complaint

FirstMerit Bank Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Ohio

I have been getting a run around from first merit about getting assistance with down payment assistance .... They are not utilizing all the grants that are available for first time home buyers.. They promised down payment assistance and told me to apply for it myself. .. This is the worst experience I have imagined ... They then told me it was n't in the job description, told me days before closing that I need to have $5000.00 at closing. ... No one want to help with down payment resources. .. My name is - -First meritLenders supervisor : - -Lender : - -We called for the district manager and left messages as well