Residential Credit Solutions Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Residential Credit Solutions Mortgage department,

Other mortgage Loan modification,collection,foreclosure New York

RE : Error in Evaluation of Loan Modification of Loan # - am the homeowner at - - -, - -, NY - and RCS, the loan servicer, has made a patent error in the Loan Mitigation Application request of # - by calculating the wrong monthly gross income as $7000.00. Because of this error RCS has rejected my Loan Mitigation Application. I am writing to rectify the error RCS has made and am appealing the basis of RCS ' decision. It seems that RCS has used outdated income information provided to - - - back on -/-/2014 instead of using my current income. My correct current monthly income is $ -. The basis of my correct income is attached. Kindly use the above to ask RCS to correct the error in the Loan Mitigation Application and reassess loan modification request based on my correct monthly income of $ -/-Thank you. - - - -, -cc : HAMP Solution Center, -- ( ID - )

Residential Credit Solutions customer in New York
Jul 07, 2015

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

Consumer disputes how Residential Credit Solutions handled their complaint

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