Professional Credit Management, Inc Payday Loan Complaint

Can't contact lender

Professional Credit Management, Inc Payday loan department,

Can't contact lender Arkansas

I have received several phone calls from a debt collector mentioned above. They state that a payday loan was taken out in -/-/- and that the balance of this loan has not been paid off and has been sent to them for collection. I have no records of taking out any pay day loans at that time and no documentation of a due or past due loan. The representative informed me that they are trying to collect this debt and that if I do not pay the settlement through them, I be summoned to appear in court and be responsible for the full amount of the debt plus legal fees. I explained to them that since I have no recollection of taking out this payday loan, that I would require documentation specifically stating the exact loan and its current status before moving any further on this matter. I received my - call on -/-/- and have not received any documentation to this point. This collection agency has also started calling my family

Professional Credit Management, Inc customer in Arkansas
Jul 01, 2015

* Source: CFPB Complaint Database

Professional Credit Management, Inc response to complaint:
Closed with explanation

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