Federal student loan Communication tactics used obscene/profane/abusive language
Allied Interstate LLC Debt collection department,
Federal student loan Communication tactics Used obscene/profane/abusive language California
When contacting Allied Interstate LLC to try to resolve an issue regarding my debt they were very unprofessional. I spoke to a representative that was very rude and offensive. It was clear from the moment I made the phone call that no one really cared to help me. After taking a verbal beating from multiple representatives I requested a supervisor and was appalled when the representative told me to basically ask her nicely for one. Once I spoke with a supervisor ( - - ) he was not much help either. He never offered me empathy or apologized for the actions of the representatives. He offered to call me back to help resolve the issue and I have a feeling I will have to call this company back again. This company makes it near impossible to resolve any issue that involve them needing to correct a mistake they have made.
Allied Interstate LLC customer in California
Jul 01, 2015
* Source: CFPB Complaint Database
Allied Interstate LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.allied-interstate.com/ |
Phone | (800) 811-4214 |
[email protected] | |
Address | P.O. Box 361477 Columbus OH 43236 |
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