Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Toyota Motor Credit Corporation Consumer loan department,

Vehicle loan Managing the loan or lease California

I am writing to submit a complaint about unfair credit practices by Toyota Financial Services ( TFS ). I have tried - times, unsuccessfully, to resolve the matter with TFS and am submitting this complaint. TFS has filed derogatory and incorrect information on my credit report -. TFS claims that my payment history is -, - and -, '' whatever that means. I *think* they are saying I had late payments, but even asking for clarification on what that means was met with resistance from TFS. In fact, when I questioned the meaning of that phrase, they took it to mean that I was acknowledging it was correct ( see the - set of correspondence to understand what I mean ). The payment history TFS placed on my credit file is incorrect. TFS never - sent me a letter stating my account was late. TFS made absolutely no attempt to cure any debt with


under the terms of agreement with TFS and with - persons on the loan. To summarize : TFS made - attempt to notify me of any payment - - ) due. To claim now that there were late payments is simply incorrect and now they are damaging me credit. I have maintained a perfect credit rating my entire adult life ( almost - years ) and am baffled as to why TFS is trying to - over. I am attaching all correspondence between myself and TFS. I request that TFS remove all derogatory information on my credit report/profile. I was never late with payments and am being treated with disrespect. Best, - - - -. - - -, CA -

Toyota Motor Credit Corporation customer in California
Jun 29, 2015

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with non-monetary relief

Consumer disputes how Toyota Motor Credit Corporation handled their complaint

Created with Highcharts 4.2.3Toyota Motor Credit CorporationComplaint HistoryComplaints3/20124/20125/20127/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Toyota Motor Credit CorporationManaging the loan or lease77.7%11.2%11.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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