Blackhawk Network Holdings Inc. Prepaid card department,
Mobile wallet Adding money California
I tried logging into my Reloadit Safe account last night and was not able to gain access so I could unload a card I purchased earlier. Now after 24 hours of trying still no access to my account. Reloadit Safe says they sent a email to verify my device but the email never arrived. Made several additional attempts but still no email.Very poor service. This has happened on several occasions in the past by usually resolves in a few hours but not this time. Attempt after attempt just fails. Very dissatisfied with the lack of response and ability to contact Reloadit services.
Blackhawk Network Holdings Inc. customer in California
Jun 28, 2015
* Source: CFPB Complaint Database
Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation
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