Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount
Enhanced Recovery Company, LLC Debt collection department,
Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California
CommentIve been in contact and dispute with - since -/-/- when I acquired service for them through an authorized rep called - -. This company sold me a no contract service with my own equipment and as such I agreed. Subsequently the argument has been that I had acontract and that I owe - - dollars for having returned the equipment late. I 've had to endure them having removed equipmentthat I paid for, ( antenna, swim dish, install and cabling ), where they have commandered it and pronounced it theirs. THe account in questyionis # - there are many emails where I have begged them to please bill me for what I correctly owe which would be the last month ortwo of service. Rather they are billing me for equipment charged as lost and it was returned via - with their own tracking label. All this tothe tune of nearly - dollars. Under that account, there exists a police report of a theft for the antaenna equipment that was removedand stolen from my apartment rooftop by people passing themselves as - - employees. This equipment was paid for by me not -. Subsequently, this -/-/- - - came to
practice to charge equipment as lost when itwas returned and is in use by others. However there is not an avenue in court to aleviate such a matter. Please help me because I have ampledocumentation of all the above and they have corresponded with me to that effect. I need this company to remove any reports to the creditbureaus that keep emerging on all the bureaus and to actully bill for what is owed not some dreamed up charges. If this practice is allowed byUS commerce and practice, why not collect say - - - - dollars? That sound like a better made up figure than-.- which the are not owed. Instead, they should make good on paying mre to restore my antennas and dish equipment they removedwithout the landlords or my permission. These are also violations as installers. ONe can not come into an - unit building and act on behalf ofany tennant unless having aquired permission from the landlord. Something they did not do.WE The tennants have to ask for permission toinstall equipment on our roof. Certainly - - or any other installer has to do the same to remove or install gear on the roof. My e mailaddress is -- and I welcoe the ability to correspond with the attorney general in providing pictures and emails re thislong drawn issue. Please have them remove the reporting to the credit bureaus as an issue that is fresh this month. It is an old account that isnot by any stretch reported accurately nor validated. Your CommentsI affirm that the foregoing information is true and accurateYesBy filing this complaint, I authorize you to send this complaint to the party named, and for that party to communicate, includingdisclosure of nonpublicpersonal information, with the Attorney General 's office concerning this complaint
Enhanced Recovery Company, LLC customer in California
Jun 25, 2015
* Source: CFPB Complaint Database
Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ercbpo.com/ |
Phone | (800) 942-0015 |
[email protected] | |
Address | 8014 Bayberry Road Jacksonville FL 32256 |
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