Transworld Systems Inc. Debt Collection Complaint

Transworld Systems Inc. Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls Indiana

I was contacted Wednesday -/-/15 at - CST by University Accounting Services/- regarding my account and the status. I was previously asked the same questions from another phone call I received on Wednesday -/-/15 at - CST such as when I could pay the account in full, when my next payment would be made, etc. As I explained on this call, I was disputing this balance with my college and I was making minimum payments, as I can, each month but I was unable to pay the account in full. I had marked on my online account to not be contacted by an automatic dialer on their TCPA Authorization. When I asked - why I was being contacted a week later, he advised it was because my account was on the automatic dialer. When I advised that I had previously not given consent to be contacted in this manner, he stated he would have to review with supervisor. After reviewing, they removed my name from the list. I asked what steps I could take as far as already having my name on the no authorization list - no steps given, just to allow 24-48 hours notice. I receive calls from the company while I am working. When I try and contact the company back, the line just rings and places you on hold, never allowing an agent to answer the calls.