Credit card Communication tactics threatened to take legal action
Zenith Financial Network Inc Debt collection department,
Credit card Communication tactics Threatened to take legal action Connecticut
In - 2014 I received a call from ZFN about a very old $910.00 debt from - 's Jewelers. The agent on the line said they were going to sue me for what I owed. I had just given birth to my son that same month and explained to him that I was on maternity leave and it would be hard for me to start a payment arrangement at that time but I would do so in the future. He told me I could settle or pay some outrageous amount. I said I needed to speak to my husband. - minutes later the same agent called me back and said he talked to his client and he could do - $ down and - $ in - payments. I explained it would be incredibly hard but he was saying I was going to have to pay legal fees if I was sued and that was their next step. So I agreed. I paid the $150.00 in -. When - came I could not make a $260.00 payment so I called ZFN. I explained that they pushed me into this agreement and I knew at the time I could not do
have to pay a - $ fee. Like I said I wanted it off my credit so I agreed. - - my husband had - surgery and I was the only - working so I called ZFN to explain that - and - might be hard for me to pay but I would pick right back up after. The rep said he could cancel - to make sure my debt '' did n't change offices. I said OK but if I ca n't do - to can I call back and cancel that one he said YES ''. So it is now - I am barely paying current bills since my husband just went back to work and I called to let them know. The rep was rude and basically said to bad I cant help you. I do n't know who you talked to my job is to collect a debt. I explained I had kept up with my payments since - and I really wanted to continue paying it. He basically blew me off and said yeah and next month it will be something else. '' Then said I 'll cancel them and you can deal with whatever comes. '' I only owe $250.00 now I really want to pay it off and the agency basically lied and basically led me to believe they would do something drastic. I have also been paying the agency a - $ processing fee every month for the money they want.
Zenith Financial Network Inc customer in Connecticut
Jun 24, 2015
* Source: CFPB Complaint Database
Zenith Financial Network Inc response to complaint:
Closed with explanation
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