Heartland Payment Systems Student Loan Complaint

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Vermont

My - - bought my private loan servicing contract from my lender - Bank, -. I never agreed to this, but do not have an option. I have been in - school for the last - years, and at the start of each semester am harassed for a payment despite automatically being entered in the - - -. An auto-dialer calls both me and my co-signer at least - a day, states this is - - '' and hangs up. This is not the complete message, and when I call to request a stop to the calls I am told they can only provide temporary relief. I am also told I may not speak to a manager, and I may not have the phone number for - Bank. - Bank charges late fees, which I have no recourse to dispute since - - will not remove them, and will not give me contact information for - Bank. The automated phone calls are harassment and the late charges and inability to escalate a claim are unconscionable contract terms.