Veripro Solutions Inc. Debt Collection Complaint

Mortgage Cont'd attempts collect debt not owed debt is not mine

Veripro Solutions Inc. Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt is not mine California

PLEASE see Case number : - for additional supporting documentation that was sent last year. I was able to modify my mortgage through NACA - Neighborhood Assistance Corporation of America - ) and met with Home Loan Services - Homeownership Preservation Team in the year 2009. MODIFIED - home loan mortgage to 2 % fixed for life and to the market value of the home to $360000.00. REMOVED - mortgage loan and moved balance to the - home loan mortgage - combined ). * ISSUE - A collection agency named Veripro Solutions thinks that my - mortgage loan still exist. I sent them my loan modification documents/spoke with their representatives numerous times, to show that the - MORTGAGE WAS REMOVED and the balance was moved to the - mortgage. But they still keep sending me letters that I still owe the - mortgage. - My loan modification was personally negotiated with - - - - Assistant Vice President Loss Mitigation - Resolutions ) and - - - Homeownersip Preservation Team ) from Home Loan Services - - - Original Servicer ). - personally explained to me how the loan modification would be with - present. - clearly even wrote and


removed and balance combined with the - mortgage. Loan Modification : - - loan mortgage deferred to 100 % LTV - Loan to Value - which would make it -. * - loan mortgage removed and balance moved to -. Part of that balance/portion ( $45000.00 - will be postponed and be paid once the - loan balance has been paid. If my - mortgage was not removed and not part of the loan modification then : - Why is my principal balance $540000.00? - If my - loan mortgage was modified to 100 % LTV ) * Where is the amount $45000.00 coming from? - Veriprosolutions needs to provide me documentation on where $45000.00 is coming from if my - was not part of the loan modification. *Documentation needs to come from original servicer - - - - Veriprosolutions also needs to provide me documentation that the - mortgage was not included in the modification or not combined with the - mortgage. *Documentation needs to come from original servicer - - -

Veripro Solutions Inc. customer in California
Jun 21, 2015

* Source: CFPB Complaint Database

Veripro Solutions Inc. response to complaint:
Closed with explanation

Consumer disputes how Veripro Solutions Inc. handled their complaint

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