U.S. Bancorp Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

Other mortgage Loan modification,collection,foreclosure Wisconsin

I got hurt at work and took a 60 % pay cut. I had a 9 % loan on the house that I could not afford the 9 % after I took the pay cut. I applied for a modification and US Bank said that I qualified for it so in the process of going through multiple surgeries I had to hire a third party to help with the modification which US Bank would NOT coroporate with would n't acknowledge than after months of going back and forth with them they finally gave us a point person to work with. The point person said that they were going to include the back and future property taxes and had told me to hold off on paying till the modification went through or approved. Basically, I got strung along without getting a straight answer for about 3 years. Then they refused to take my payment for 8 months. Finally the modification was approved only for 54 months and it did not include the back taxes like they said it was going to be only future with the loan. Because of this the - I owed in back taxes ended up being -


to them for a modification to afford the house. At that price I do n't who can pay $8000.00 a month for a mortgage. It 's not like I said I could not pay them it was the 9 % and paying the taxes on my own that I could not afford. It seems odd that I am paying $1500.00 a month for a $45000.00 loan for 4 years. Than I received another letter stating my new payment was $2300.00 for 54 months. I still can not afford that. I just need the loan for 10 to 15 years so that I can afford the payment and stay in my house.

U.S. Bancorp customer in Wisconsin
Jun 19, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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