PayPal Debt Collection Complaint

PayPal Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Florida

On - I had a Seller account with EBAY, in good standing. Due to health problems, I could not continue selling my products on EBAY, with the inability to pay a balance of $140.00. On - -, -, all my debts, including the $140.00, were discharged on Chapter - Bankruptcy Court. On - -, -, ( - years later ), after having resolved health and financial issues, I decided to sell small items on EBAY again, but found the account was suspended because of an unpaid account balance of around $140.00. I proceeded to call EBAY by phone Customer Service to solve the suspension issue. According to the Accounts supervisor, - -, I was not authorized to be an EBAY seller any more because my account was suspended due to unpaid fees. I explained - - about the Chapter - discharge, but he insisted that The bankruptcy filed is not the cause of the suspension it is from the fees ''. - - said I could open a new account, however, he contradicted that it would be problematic, because it will be link to my suspended account. In other words, EBAY has no problem at


of EBAY Sellers policies regarding the matter in question. I would like the CFPB to investigate if EBAY is complying with the Consumer 's Federal Laws. My opinion is that there should be no problem in opening a new fresh Sellers Account, without having the burden of an eternal negative suspended record. The Chapter - gave me the opportunity to put in order all of my finances. Now, I have an excellent record in the Credit Bureau, including a good standing with several Creditors and want to start new with EBAY. Following is copy of - - 's letter. Thank YouFrom - -, today, - -, -. About our phone conversation SR # - ( - ), This is - -, eBay Customer Service Supervisor. As what we have discussed about your question in creating a new eBay account. You can freely create a new eBay account at the same time our system is designed that if - or more accounts are related to each other then those account will be linked. Since this account ( - ) is currently suspended then this account may be linked to the new account. The bankruptcy filed is not the cause of the suspension it is from the fees. The purpose of the bankruptcy filed was to offset the charge meaning we are prohibited from collecting the money from the account. And because your eBay account was suspended prior to the date you filed for bankruptcy eBay is n't required to reinstate the account. Hope this information clarifies everything.