Enova International, Inc. Payday Loan Complaint

Received a loan I didn't apply for

Enova International, Inc. Payday loan department,

Received a loan I didn't apply for Tennessee

A $250.00 payday loan was deposited into a checking account I closed in 2013 from CashNet USA. I might have used this lender in the past but it had to be over 2 years ago. I called the company once my old bank contacted me ( I had no idea this money was deposited until CashNet USA tried withdrawing more than $250.00 ) and was told I needed to file a police report. I explained my situation emphasizing fact they sent unauthorized money to a very old bank account but they still refused to help. I also offered to send them a copy of my current account statement showing I had absolutely no need for $250.00. My old bank ( - - ) is in the process of returning $250.00 to CashNet USA yet I still received an email stating my account is being turned over to collections. This is a giant scam!

Enova International, Inc. customer in Tennessee
Jun 17, 2015

* Source: CFPB Complaint Database

Enova International, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Enova International, Inc.Complaint HistoryComplaints11/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20156/20157/20151/20162/20164/20166/20168/201610/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Enova International, Inc.Received a loan I didn't apply for100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageReceived a loan I didn't apply for4.9%6.6%6.4%2.0%80.0%0.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Enova International, Inc.

https://www.enova.com/
(312) 568-4200
ghohnstein@enovafinancial.com
175 W Jackson Blvd Ste 1000
Chicago IL 60604
Enova International, Inc.
Enova International, Inc.

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