MOHELA Debt Collection Complaint

Non-federal student loan Cont'd attempts collect debt not owed debt is not mine

MOHELA Debt collection department,

Non-federal student loan Cont'd attempts collect debt not owed Debt is not mine Ohio

Approximately - -, 2015, Mohela started robo-calling our home. My husband, -, answered and was told he had a student loan debt. We are - senior citizens and neither of us ever took out a loan to pay for school. The person representing Mohela would n't give him any information regarding the - '' they were looking for, but wanted my husband 's last - digits of his social security number and his date of birth, which he refused to tell them. The robo-calls continued, so I looked up Mohela 's website - www.mohela.com - and - called the phone number listed there ( - ). He was told the - '' they wanted had a different middle initial than his and that the calls would stop. They still call - a day. Thank you for your consideration of our problem. -

MOHELA customer in Ohio
Jun 17, 2015

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Consumer disputes how MOHELA handled their complaint

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