U.S. Bancorp Other financial service department,
Foreign currency exchange Excessive fees California
I have a checking account with US Bank, so I have a check card/debit card. While in -, - I noticed everytime I withdraw funds or use my debit card to pay for meals, medicine, or anything, I am assessed an - fee. The bank knows I 'm - for - weeks. I told them before I left so they would n't suspect fraud or identity theft. The fees range from - cents to $2.00. Why the wild inconsistency? Each time I go the local ATM I have to pay the bank 's ATM fee and my bank 's - fee. Why are banks charging their customers these unncesessary - fees? The technology is such today that it should n't matter where I am in terms of cost to my bank. Therefore, the complaint is that my bank, and I 'm sure it 's industry pracitce, is taking advantage of customers who are - just to earn more revenue in the form of unnecessary - fees ''. Also, why the wide range in - fees charged by my bank? Everytime I go to an ATM I 'm paying, sometimes, more than $5.00 in fees total to withdraw money. This can add up because I do n't have a credit card. During a typical week that could add up to more than $50.00 in fees. I 'm not in the habit of withdrawing a lot of cash at once to store on me out of safety and budget concerns. Thanks for considering this complaint. - -
U.S. Bancorp customer in California
Jun 16, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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